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Terms and Conditions

Welcome to sophomart.com!

These Terms and Conditions ("Terms") govern your use of sophomart.com (the "Website"), operated by [B. Vijitha Reddy] ("we," "us," or "our"). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website.

1. User Accounts

If you create an account on sophomart.com, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

2. Product Information & Availability

  • Third-Party Sourcing: Please note that products sold on sophomart.com are sourced from third-party suppliers, primarily from Meesho.
  • Accuracy: While we strive to display accurate product information (images, descriptions, pricing) provided by our suppliers, we do not warrant that all product descriptions or other content on this Website are error-free, complete, or current. Minor variations may occur.
  • Availability: Product availability is subject to the stock levels of our suppliers. In the event a product becomes unavailable after you place an order, we will notify you and offer a suitable alternative or a full refund.

3. Pricing & Payment

  • All prices displayed on sophomart.com are in [Indian Rupees (INR) or Your Currency] and are subject to change without notice.
  • We accept various payment methods through Razorpay (Cash on delivery is to be added later on). You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Website.
  • Prices displayed are exclusive of shipping costs unless stated otherwise. Applicable taxes will be added at checkout where required by law.

4. Order Acceptance & Cancellation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If your credit card has been charged and your order is canceled, we will issue a refund to your credit card account.

5. Shipping & Delivery

  • B2C Shipping Model: As products are shipped directly from our third-party suppliers, shipping times may vary significantly.
  • Estimated Delivery: Orders are typically processed within [e.g., 1-3 business days] and estimated delivery times are [e.g., 7-10 business days] from the date of dispatch. In some cases, due to supplier location, logistical issues, or unforeseen circumstances, delivery may take longer, up to [e.g., 10-20 business days]. We appreciate your patience and understanding.
  • Delays: Sophomart.com is not responsible for shipping delays caused by the carrier, customs, or unforeseen circumstances beyond our control.
  • Risk of Loss: The risk of loss and title for all products purchased from sophomart.com pass to you upon our delivery to the shipping carrier.

6. Returns, Refunds, and Exchanges

All returns, refunds, and exchanges are subject to our detailed Refund and Returns Policy, which is incorporated into these Terms by reference. Please review that policy for complete information.

7. Intellectual Property

All content on this Website, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of sophomart.com or its content suppliers and protected by international copyright laws.

8. User Conduct

You agree not to use the Website for any unlawful purpose or any purpose prohibited by these Terms. You may not:

  • Engage in any unauthorized commercial use of the Website.
  • Upload or transmit viruses or any other type of malicious code.
  • Attempt to gain unauthorized access to our computer systems or networks.

9. Limitation of Liability

To the fullest extent permitted by law, sophomart.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from:

  • Your use or inability to use the Website.
  • Any conduct or content of any third party on the Website.
  • Any content obtained from the Website.
  • Product Defects: We are not liable for any defects, quality issues, or safety concerns arising from products supplied by third-party manufacturers, beyond our commitment to facilitate returns/refunds as per our policy.

10. Indemnification

You agree to indemnify, defend, and hold harmless sophomart.com, its officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of the Website or your breach of these Terms.

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Telangana, India, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Hyderabad, Telangana​, India.

12. Changes to Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes constitutes acceptance of those changes.

13. Contact Information

Questions about the Terms and Conditions should be sent to us at support@sophomart.com